Support Centre

CAMSOL · Customer Support

How can we help you?

കൃഷിയുഡെ സംശയങ്ങള്‍? ഉത്പന്നങ്ങളെക്കുറിച്ചുള്ള സംശയം? ഞങ്ങള്‍ സഹായിക്കാൻ മളയാളത്തിലും ഇംഗ്ലീഷിലും തയാറാണ്‍.

💬 WhatsApp Support
💬

WhatsApp

Mon – Sat, 9 am – 6 pm

+91 62820 21210
📧

Email

Reply within 24 hours

camsol.kochi@gmail.com
📍

Office

Keezhillam, Ernakulam
Kerala — 683541

Policies & information

🚚
Shipping Policy
Delivery areas, timelines, free delivery
🔄
Return & Refund Policy
Returns, refunds, cancellations
🔒
Privacy Policy
How we handle your data
📋
Terms of Service
Terms, conditions, disclaimer

Frequently asked questions

Orders & Delivery

How long does delivery take?

Within Kerala: 2–5 business days. Outside Kerala: 5–7 business days. Orders placed before 2 pm on weekdays are dispatched the same day.

Is Cash on Delivery available?

Yes. COD is available across all 14 Kerala districts. Payment is made directly to the delivery agent on arrival.

How do I get free delivery?

Orders above ₹999 qualify for free delivery within Kerala. Below ₹999, a flat delivery charge applies based on your location.

Can I track my order?

Yes. Once dispatched, you will receive a WhatsApp message with your tracking link. You can also WhatsApp us with your order number for a real-time update.

Products & Usage

Which product is right for my crop?

WhatsApp our farm expert at +91 62820 21210 with your crop type and current problem. We will recommend the right product and dosage for your specific situation within business hours.

Are CAMSOL products safe for organic farming?

Yes. All CAMSOL products are 100% organic, ISO 9001 certified, and contain no synthetic chemicals. They are compatible with organic certification programmes.

Can I use multiple CAMSOL products together?

Yes. Our products are designed to work together in a crop cycle. Refer to the product pages for compatible combinations, or ask our farm expert on WhatsApp for a customised programme.

How long before I see results?

Soil conditioners like Nutri Soil and Terra Mate show visible improvement in 30–60 days. Bio-stimulants like Amino Supreme and Seaweed Gel show foliar response within 7–14 days. Full crop cycle results are best assessed at 90 days.

Returns & Refunds

What if I receive a damaged product?

WhatsApp us a photo of the damaged product within 48 hours of delivery at +91 62820 21210. We will arrange a replacement or full refund within 5–7 business days.

Can I cancel a COD order?

Yes, COD orders can be cancelled before dispatch. WhatsApp us your order number as soon as possible. Once dispatched, cancellation is not possible but you may refuse delivery at the door.

Did not find your answer?

നിങ്ങളുടെ സംശയം ഇവിടെ ഇല്ലെങ്കിൽ ഞങ്ങള്‍ക്ക് നേരിട്ട് മെസേജ് അയയ്ക്കാം. തൊഴിൽ സമയത്ത് ഉള്ളിൽ 5 മിനിറ്റ് ഉള്ളിൽ മറുപടി ലഭിക്കും.

💬 Chat with us on WhatsApp

Get in Touch with Us

We're here to help you grow naturally with our organic fertilizers

Contact Information

Address

VIII/624-B, MC Rd, Keezhillam, Perumbavoor, Kerala 683541

Business Hours

Monday - Saturday: 9:00 AM - 6:00 PM Sunday: Closed

Send Us a Message

Need Immediate Assistance?

Chat with our agriculture experts on WhatsApp for instant support

Chat on WhatsApp